| 1. General |
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1.1 The Owner of the property is Graeme and Sue Leith of Penare Barton, Manaccan, Helston, TR12 6ES.
1.2 The property is known as Penare Farmhouse.
1.3 The Customer renting the property is as defined in the booking agreement. |
| 2. Duration |
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2.1 The duration of the rental is as defined in the booking agreement. Unless agreed to the contrary by the Owner the rental period commences at 4.00 p.m. on the day of arrival and terminates at 10.00 a.m. on the day of departure.
2.2 The Customer has the right to occupy the property for a holiday only. |
| 3. Rental Price and Deposit and Provisional Bookings |
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3.1 A booking is deemed Provisional until the deposit and completed Booking Form have been received.
3.2 Provisional Bookings will only be held for 5 working days from the time of the original booking request.
3.3 A deposit of one third of the rent is due before a booking can be confirmed.
3.4 The balance of the rental is due at least eight weeks prior to the date of commencement of the rental period. Where a booking is made less than eight weeks prior to the commencement of the rental period the full amount is due before a booking can be confirmed.
3.5 Non payment by the due date may be treated as a cancellation.
3.6 For weekly holidays or short breaks beginning on Tuesday, Wednesday or Thursday the price for the following Friday applies.
For those beginning on Saturday, Sunday or Monday the price for the previous week applies. |
| 4. Cancellation |
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4.1 The Customer must notify the Owner in writing of any cancellation.
4.2 In the event that a cancellation is received a cancellation charge will be applied depending on the number of days prior to
the start date of the rental period as follows:
Up to 14 days ... 100%
15 days to 30 days ... 75%
31 days to 60 days ... 50%
60 days+ ... 33% |
| 5. Discounts |
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5.1 A discount of 5% is available to returning customers. |
| 6. Eligibility |
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6.1 Bookings will not be accepted from groups of single people under the age of 25 years.
6.2 Bookings will not be accepted for all male nor all female parties of more than four people. |
| 7. The Customer's Obligations |
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7.1 The Customer agrees
To pay for any losses or damages to the property or its contents caused by the Customer or a member of the Customer's party other than through fair wear and tear.
To take good care of the property and to leave it in a clean and tidy condition. The Owner reserves the right to refuse subsequent bookings from any Customer or member of the Customer's party if this obligation is not observed.
To permit the Owner reasonable access to the property.
Not to part with possession of the property nor to share it except with members of the party detailed on the booking form.
Not to exceed the total number of people stipulated in the booking.
Not to cause a nuisance to neighbours.
Not to bring any pets to the property without prior permission. |
| 8. Force Majeure |
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8.1 If for any reason the property becomes unavailable for letting for any reason beyond the control of the Owner then the Customer will be entitled to a full refund of all advance monies paid. |
| 9. Liability |
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9.1 The Owner will not be liable for any act, neglect or default on the part of any other person not within their employ or otherwise under their control, nor for any accident, damage, loss, injury, expense, or inconvenience whether to person or property which the Customer or any other person may suffer or incur arising out of or in any way connected with the rental unless the Owner is responsible. In addition the Owner accepts no responsibility for loss of or damage to the Customer's possessions on the Owner's property or land.
9.2 Nothing in these conditions excludes or limits the liability of the Owner for death or personal injury caused by the Owner's negligence. |
| 10. Complaints |
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10.1 All complaints must be notified to the Housekeeper or the Owner as soon as reasonably practicable to enable on the spot investigation to be carried out and where practicable remedial action to be taken by the Owner. |
| 11. Bed Linen |
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11.1 Linen is changed between holidays and for holiday durations in excess of one week a change of linen will be provided each week by the Housekeeper upon request.
11.2 Bath mats and tea towels are included in the cost, but guests should bring towels for personal and beach use. |
| 12. Breach of Contract |
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12.1 If there is a breach of any of these conditions by the Customer or by any of their party, the Owner reserves the right to enter the property and to require the Customer and their party to leave.
12.2 If there is a breach of these conditions by the Owner then the Customer has the right to end the holiday and leave.
12.3 Ending the holiday by either party does not affect that party's other rights and remedies. |
| 13. Laws of England or Scotland |
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13.1 Any dispute will be governed by the non exclusive law of the English or Scottish courts. |
| 14. Authority to Sign |
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14.1 The person who completes the booking form certifies that
he/she is authorised to agree the booking conditions on behalf of all persons included on the booking form including later additions and substitutions.
He/she is over 18 years of age.
He/she takes responsibility for the party occupying the property and to notify the Owner immediately if they are not a member of that party.
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